All cabins are well appointed with bright and modern decor and feature either twin or double beds and are equipped with private en-suite facilities, satellite television, hairdryer, safe, radio, individually controlled air conditioning and heating and telephone (for internal calls only). Twin cabins measure 12 square metres and single cabins measure nine square metres. Main Deck cabins feature portholes (non-opening), Middle Deck cabins have large picture windows (can be opened partially) and Upper Deck cabins have large picture windows which can be opened fully.

Facilities on board include the restaurant, lounge, and bar with dance floor on the Middle Deck, a small Terrace Lounge on the Upper Deck, and a large Sun Deck from where you can relax and enjoy the passing scenery. The ship has a lift which serves the Main, Middle and Upper Deck. Complimentary Wi-Fi is available in the ship’s lounge though there may be sections of the river where internet connection is slow or not available.

Meals are taken in the ship’s restaurant on the Middle Deck. The open seating restaurant serves local dishes in addition to an international menu, and tables seat four to six guests. Breakfast and afternoon tea are buffet-style, lunch is a mix of served and buffet-style service, and dinner is a served set menu. Wine, beer and soft drinks are included with lunch and dinner. Please note that due to galley restrictions, your dinner menu is “set” with fixed starter and dessert courses and a limited choice of main course.

The atmosphere on board is friendly and informal and within days you will have made new friends in the open-seating restaurant, on the shore excursions or whilst relaxing in the comfortable public areas. You will find yourself amongst like-minded people in an English speaking environment, but still always free to explore at your own pace. A daily briefing by the Cruise Director will provide you with information on the next day’s activities and expert, English-speaking local guides provide insider insights into local culture, history and traditions. You will also be accompanied by a Guest Speaker who will provide entertaining and informative talks as you sail along.

Please find below further details pertaining to the ship or click on the adjacent Directory to download.  

We are delighted you have chosen the MS Cyrano de Bergerac for your upcoming voyage and hope this information answers any questions you may have pertaining to the vessel

VESSEL TECHNICAL DETAILS

Passengers: 174
Length: 110 metres
Width: 11.40 metres
Crew/Staff: 25
Year built: 2013
Registered: France

AIR CONDITIONING

All cabins have individually controlled heating and air conditioning.

ALARM

An alarm will be sounded in the event of an emergency. Please follow the instructions provided on board for what to do should an emergency occur.

BAR/BEVERAGES

All-inclusive drinks are provided on board (excluding premium brands) between 10.00 am and 11.00 pm daily.

CABIN SIZES & FACILITIES

The 87 outward-facing cabins all have large panoramic windows, with twin beds which can be made into doubles; (cabins 104, 106, 107, 112, 114, 115, 122, 124, 230, 232, 238, 240, 358, 360 & 388 have fixed double beds), telephones (cabin-to-cabin calls only), TV, safe, hairdryer, air-conditioning, shower and WC. Cabins 104, 106, 112, 114, 122, 124, 230, 232, 238, 240, 358, 360, 388 measure 8.55 square metres and all other cabins measure 12 square metres. Main Deck cabins have portholes (non-opening), Middle Deck cabins have large picture windows (can be opened partially) and Upper Deck cabins have large picture windows which can be opened fully.

DAILY PROGRAMME

A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced on board and delivered to your cabin each evening.

DRESS CODE

Comfortable and practical attire is recommended during the day for excursions and something dressier for the evening. More formal dress (smart/casual) is required only for the welcome & farewell dinners (black tie is not necessary).

ELECTRICITY

Electricity on board is 220v with 2-pin power outlets. In the bathroom there is a 110v socket which may be used for electric shavers only. We recommend you take an adaptor with you. In the interests of safety, please note that the use of electrical irons on board is strictly prohibited.

EMERGENCY AND SAFETY PROCEDURES

Full details of the ship’s emergency and safety procedures will be provided following your embarkation. Please note there is no Doctor onboard the vessel.

FIRE SAFETY

On your cabin door is a deck plan displaying your closest (and all other) emergency exits. Emergency exits are marked in green and fire extinguishers fitted in all corridors.

GIFT SHOP

A small gift shop selling various practical and souvenir items is available by reception.

GRATUITIES

Gratuities have been included in your holiday price.

HEALTH & HYGIENE

In order to maintain health standards you will find hand sanitisers at all important contact points around the vessel.

HOUSEKEEPING

Your cabin will be cleaned once a day and you will be provided with a ‘turn down’ service at night.

KEYS TO CABIN

Each cabin will receive their own cabin key. Before leaving the ship we kindly ask all passengers to swap the cabin key with a shore pass which will be provided to you by the ship’s reception desk. After your return to the ship, please return your shore pass back to reception in exchange for your cabin key.

LAUNDRY

There is no laundry or dry cleaning services onboard. Please ensure you pack accordingly.

LIBRARY

There is no library onboard. 

LIFT

There is a lift on board serving the Main, Middle & Upper Decks.

LOST PROPERTY

Lost property can be handed in to the ship’s reception. Please ensure you have all of your belongings with you before you return home. Should you leave items on board the ship, please contact Noble Caledonia. If we are able to recover your item(s) we will contact you to arrange delivery or collection and to advise of any associated costs.

MEALS

Meals are taken in the ship’s restaurant on the Middle Deck. The open seating restaurant serves local dishes in addition to an international menu, and tables seat four to six guests. Breakfast and afternoon tea are buffet-style, lunch and dinners are served. Wine/beer and soft drinks are included with lunch and dinner. Please note that due to galley restrictions, Croisi Europe is unable to offer a choice at each course, so menus for lunch and dinner are “set” with no choice at courses.
If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department. We regret that not all dietary requests can be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs. Once on board, please speak to the Chef or the Maitre D’ at dinner on your first night on board to reconfirm your needs.

MOSQUITOES

Please ensure you take the appropriate precautions to guard against mosquito bites.

PAYMENTS ONBOARD

The currency on board is the Euro. At any time during your voyage, passengers can buy pre-paid cards for the purchase of bar drinks on board. You may purchase the pre-paid cards by credit card (Visa, MasterCard) or cash (Euros) only. At the end of the cruise, any unused credit will be refunded to you. Any other services such as gifts from the shop, must be paid for at the time of purchase. Personal cheques or debit cards are not accepted. Regrettably, the ship is not able to offer a money-changing service on board as this would be contravening official regulations.

POST

The vessel’s gift shop sells postcards and stamps for you to purchase (subject to availability) and, items can be posted on your behalf by the ship’s crew (although as they are unable to do so each day, this could take longer than if you were to post yourself).

QUESTIONNAIRES

A questionnaire will be provided to all passengers towards the end of their sailing. We would be grateful for you to complete and return this.

QUIETVOX/AUDIO SYSTEM

Noble Caledonia has arranged for all passengers to have access to a ‘Quietvox’ audio system for shore excursions. Further details shall be provided to you following your embarkation.

RECEPTION

Reception is staffed throughout the day. A member of crew can be contacted 24 hours a day.

SAFE

All cabins are fitted with a safe and we recommend you place your valuables inside the safe whenever you are away from your room. Please remember to remove all items from your safe prior to you departing the vessel at the end of the cruise.

SMOKING

Smoking within your cabin or any of the vessel’s public areas is strictly prohibited. Designated smoking areas are provided and can be advised by the ship’s reception upon embarkation.

SUN DECK

The ship has a Sun Deck which is available for guests to enjoy. There may be times, for example at periods of inclement weather or low bridges (when sailing), whereby it is necessary to close the Sun Deck. Please listen carefully to the Captain and Crew for instruction. Please also note that the Sun Deck and its steps may become slippery if the weather is cool or dew forms.

WI-FI

Complimentary Wi-Fi is available in the ship’s lounge. There may be times when internet connection is slow or not available.

PLEASE NOTE: These details should be used as a guideline only. Information is subject to change.

V.1 September 2022

• Deckplan