Your Cabin/Suite

Accommodating no more than 95 passengers, there are eight different grades of cabins arranged over five decks, and all feature either windows or portholes. Cabins for double occupancy range in size from 10 to 25 square metres. The cabins are attractively designed for comfort and convenience and all cabins are fully air conditioned with an en-suite bathroom with shower (please note cabins 601 – 605 and 507 have a bath with shower attachment) and a selection of toiletries in addition to a hairdryer, telephone, robes and slippers, safety deposit box and other thoughtful appointments. All cabins feature a flat screen television on which the lectures are relayed live should you wish to listen to them from the comfort of your cabin. Refillable water bottles are also available in the cabins. Due to the quirky nature of the ship, no two cabins are the same and cabins vary in shape and size, adding to the vessel’s overall charm.

Your Space

The facilities on board include two lounges – the larger Andrea Lounge is comfortable and spacious and the smaller Harald Jarl Lounge is more intimate. There is also a small library and Wi-Fi is available at an extra cost throughout the vessel. The outside areas really are something special. A spacious observation deck allows 360 degree views of the passing scenery. From here, step down to the lido area with Jacuzzi and outside bar. The covered seating area at the back of Deck 6 is ideal for relaxing with a drink in hand. Perhaps, one of the best known and loved features of this vessel is its unique style. During the major refit in Sweden the then owners commissioned Swedish interior designers to create a country house style which has recently been updated with some Art Deco styling which works particularly well on a vessel of this vintage, providing intimacy and a classic nautical sensibility often lacking in larger vessels.

Your Dining

The free seating Venice Restaurant accommodates all guests in one sitting and, with its Deck 5 location, all of the tables benefit from great views. The picture windows also make the restaurant wonderfully light and airy. Breakfast is served buffet-style with cooked dishes available and eggs to order by the ship’s accomplished chef. Lunch is also served buffet-style with hot and cold dishes available. Dinner is served à la carte and is four courses, except at the Captain’s Dinner, which is a six course affair. Where possible, local produce is sourced for an authentic dining experience. A choice of red or white wine, beer, soft drinks and water is included at lunch and dinner. In good weather there are al fresco dining facilities available and tea and coffee are available around the clock in the Andrea Lounge. In keeping with the relaxed atmosphere on board, when dining you are able to choose your seating arrangements at your leisure and dress is informal except for the Captain’s Dinner for which you may wish to dress in smarter attire.

Life on Board

If large resort-style vessels accommodating many thousands of passengers are your ideal, then the MS Serenissima is not the vessel for you as you will not find endless entertainment, round the clock buffets and the people management which is so much a part of today’s big ship on board style. However, if like us, you prefer a more peaceful life at sea you will find the MS Serenissima the ideal vessel. The MS Serenissima is more akin to a country hotel than one of the large ships trawling the seas today. The Captain, Officers and crew offer a first class service and have been selected for their professionalism and caring attitudes. The atmosphere on board is warm and welcoming, and the emphasis is on well-thought out itineraries, relaxation, time spent with like-minded passengers and discovery. A little music in the lounge after dinner, Guest Speakers and informative port briefings from our Cruise Director and of course, good food with wine included at lunch and dinner, all contribute to make a voyage aboard the MS Serenissima a memorable and joyful experience.

For your Comfort, Safety & Security

There are so few ships of this generation still cruising and MS Serenissima is a great testament to her present and previous owners that they have seen fit to invest considerable sums over the years to keep her in top form and complying with health and safety requirements. There is a Doctor on board and a lift. During your voyage you will have the opportunity to visit the Captain and Officers on the bridge to check the vessel’s progress by charts and learn more about your journey and whenever possible a tour to see the unique engine room is offered.

SHIP TECHNICAL DETAILS

Number of crew: 52
Beam: 43.6 feet
Draft: 15.5 feet
Length: 286 feet
Gross tonnage: 2598 tonnes
Classification: CRS
Cruising Speed: 14 knots
Built: 1960
Refurbished: 2018 & 2019
Registered: St Vincent & Grenadines

SHIP INFORMATION

AIR-CONDITIONING

The ship is air-conditioned throughout. Please note that only the Serenissima Suites have individually controlled air-conditioning.

CABINS

The cabins are attractively designed for comfort and convenience. There are eight different grades of cabins arranged over five decks, and all cabins feature either windows or portholes. Windows and portholes do not open in the cabins, except for the Serenissima Suites (numbers 701-704) which have a window and a balcony door which opens out onto the balcony. Facilities include:

• Air-conditioning (please note that only the Serenissima Suites have individually controlled air-conditioning)

• Dressing table with chair or stool

• En-suite bathroom with shower, (please note cabins 601-605 and 507 have a bath with shower attachment)

• Hairdryer

• Minibar (Serenissima Suites only)

• Balcony (Serenissima Suites only)

• Dressing gown and slippers

• Safe

• Television

• Telephone (charges apply)

• Wardrobe

• Wi-Fi access – You will require your own laptop, tablet or smartphone (charges apply).

COMMUNICATION

In case you wish to contact the ship, please call + 47 2367 4607. This is a Norwegian telephone number so calls will be charged at an international rate. The ship can also be contacted by email at cruise@msserenissima. com (please indicate passenger name and cabin number as the subject). The telephone system for ship to shore functions is via satellite and charged at €7 Euros per minute for outgoing calls. Please be advised of the following for internal communication: Cabin to cabin: dial cabin number International line: dial 000+ code of the country + telephone number Reception: dial 800 Doctor: dial 331 or 332

DAILY PROGRAMME

A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced on board and delivered to your cabin each evening during the turn down service.

DINING, DRINKING & DIETARY REQUIREMENTS

The Venice Restaurant on board serves international cuisine and accommodates all guests at a single open seating. Tables seat 4 to 10 diners. In addition, there is an outside dining area for when the weather and itinerary permit. Breakfast and lunch are both buffet style, dinner is waiter service only. Complimentary (red and white) house wine, beer and soft drinks are included with lunch and dinner. Bar drinks and other beverages with meals are not included; these may be purchased on board and paid for at the end of your cruise. Complimentary tea and coffee are available 24 hours a day at the tea and coffee station located in the Andrea Lounge. Please advise of any special dietary requests such as vegetarian, vegan, low salt, low cholesterol, gluten free, lactose intolerant to Noble Caledonia (in writing) in advance and we recommend that you also reconfirm with your Cruise Director and Maitre D’ once on board. We regret that not all dietary requests can be guaranteed.

DRESS CODE

During the day, comfortable and casual attire is appropriate. The evenings are smart casual (e.g. a shirt and trousers for gentlemen and a skirt/trousers and blouse for ladies). There will be a welcome and farewell dinner, so you may like to bring something a little dressier for these events. For example, gentlemen may wish to wear a jacket and tie, and ladies a dress or trouser suit. Black tie is not required.

DOCTOR

A medical doctor is available on board 24 hours a day. A fee is charged for any consultations and medication prescribed. Please ensure you carry adequate supplies of any regular medications you may require. If you have any medication which must be kept cold, please ask at reception to store it in the fridge.

ELECTRICITY

The electrical outlets in the cabins and public areas are 220V and take a two-round-pin plug (as in continental Europe). There is a 110/220V, 60Hz outlet for electric shavers in the bathroom. We recommend that you bring an international adaptor.

EMERGENCIES

In case of an emergency please leave your cabin/suite and follow the instructions given by the Captain and Hotel Manager. All public areas have an emergency button. We request that you read the safety instructions on the back of your cabin door.

GOING ASHORE

Please leave your cabin key at reception and take your ship card with you. As soon as you are back on board please hand back your boarding card and pick up your key as this will confirm your presence on board. When you go ashore individually, please be back on board at least 30 minutes before the advertised departure time of the ship.

GRATUITIES

Gratuities to crew and whilst on excursions are included in the cost of your holiday.

HEALTH & HYGIENE

In order to maintain health standards you will find hand sanitisers at key positions around the ship particularly at the entrance to restaurants and near the gangway. We kindly ask you to use these regularly.

LAUNDRY SERVICE

If you require the laundry service, please leave your laundry bag together with the completed laundry list on your bed before 9.00 am. The laundry bag and list can be found in your wardrobe. Every effort will be made to return your laundry to your cabin within 24 hours. There is no dry cleaning service on board.

LIFE JACKETS

All life jackets are stored on Deck 6 near the Muster station.

LIFT

There is a lift on board that serves decks 3 to 6. Please note that, due to the layout of the ship, the following cabins are accessible by at least one flight of stairs: 417 – 421, 424 & 701 – 704.

LOST PROPERTY

Before you disembark the ship, please check your cabin to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia within seven days of disembarking. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and to advise of any associated costs.

MONEY

The official currency on board is the Euro, but British Pounds are also accepted. All passengers will have their own ship account, which allows you to sign for purchases and services such as bar drinks, telephone calls, laundry etc. throughout your cruise. The following payment methods are accepted for settlement of shipboard accounts:

• Cash (Euros, British Pounds or US Dollars)

• Credit Card (MasterCard, Visa, American Express)

• Debit Card (MasterCard & Visa)

Please note that personal cheques and Travellers’ Cheques are not accepted.

PASSPORTS

Your passport will be kept securely at Reception throughout the duration of the cruise, and you will be issued with a ship card which we advise you carry with you at all times when ashore. POST Please note that although the reception staff may be happy to post letters and postcards on your behalf, they may not be able to do so straightaway or indeed at the port of call at which you make such a request. Please also note that some postal services are unreliable and that any letters or postcards that you ask to be sent on your behalf may be delayed or even lost en route. PUBLIC AREAS Andrea Lounge (on Deck 5). The bar is open from 9.00 am until 12.00 am. Harald Jarl Lounge (on Deck 5). There is a small library here with books and games. Lido area (on Deck 5) with a Jacuzzi and small fitness room with two running machines. Observation Deck (access from Deck 5 lido area) Deck 5 and Deck 6 outside seating areas.

RECEPTION

Reception is open from 7.00 am to 10.00 pm. Overnight the reception’s phone will be switched over to the bridge.

QUESTIONNAIRE

Your comments are important to us therefore before your cruise ends, you will receive a questionnaire. We are always looking for ways to improve your holiday and in order to do this we need some feedback from our guests. Kindly hand your completed questionnaire in to your Cruise Director.

QUIETVOX AUDIO SYSTEM

During our excursions, we use an audio headset system called Quietvox. In your cabin there is a charging station with two devices and two sets of earpieces. Please keep your devices in the charging station (and the station plugged in) whilst you are not on an excursion. Bring the sets with you on excursions as your guides with speak to you through their microphone. The use of the equipment will be explained before the first excursion starts.

SAFE

Although there is a safe in your cabin, we recommend that you leave all extra valuables at home, and bring with you only what you consider necessary. Neither the ship, nor Noble Caledonia, are responsible for any valuables left in the cabins.

SAFETY & LIFEBOAT DRILL

The safety briefing will take place prior to sailing. All guests must attend this compulsory and important exercise. Please listen for the announcements. During the drill you will be instructed on how to wear and operate your life jacket.

SHOP

The shop sells branded MS Serenissima merchandise.

SMOKING

Smoking is not permitted in the cabins or public areas. Smoking will only be permitted outside in the designated areas.

SNORKELLING

There is snorkelling equipment available on board the vessel.

TELEVISION

The ship is equipped with a satellite TV system which receives 13 channels. TV reception depends on the satellite dish and on occasion it may not be possible to receive a signal. There is one central video channel on which it is possible to listen to the lectures delivered in the Andrea Lounge. There is also a channel for the ship’s camera located in front of the ship and another which displays the Daily Programme and activities.

TOWELS

Towels will be changed once in the middle of your cruise. Should you need new towels earlier, please let the housekeeper know. Please do not use the bathroom towels on the beach. A separate towel for swimming will be provided.

WATER

Previously the MS Serenissima used 200 plastic bottles of water every day. In order to help reduce the damage caused to the environment by waste plastic, we are replacing plastic water bottles where possible with eco-friendly, reusable water bottles. We have chosen stainless steel bottles, made of durable, high quality stainless steel. It will keep your drink fresh and cool for longer and fit neatly into your bag or backpack. You can fill it up from the water station on board, located in the reception area, deck 5. We recommend that you do not drink nor refill your bottles from the tap in your cabin. The tap water is not potable. The bottle in your cabin is for your personal use during the cruise to take on excursions. Please leave the bottle/s in your cabin at the end of the cruise.

WI-FI

Wi-Fi access is available in public areas with your own laptop, tablet or smartphone and charges apply – 500MB for €15 Euros, or 1GB for €25 Euros. Please note that connection is dependent on weather conditions and location.

ZODIACS

Some destinations may require the use of Zodiacs to go ashore. These are usually on expedition cruises though may sometimes be used on destination cruises.

Please note: These details should be used as a guideline only. Information is subject to change.

Click below to download a copy of the Information Directory

Videos

• Deckplan