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Gardens of Madeira

Explore the gardens and scenic wonders of Madeira whilst enjoying the luxury of Belmond Reid’s Palace

  • 15 April 2020
  • Belmond Reid's Palace

The delights of Madeira have been enjoyed by travellers for many a year. This gem of an island, a mere dot in the ocean some 400 miles off the coast of Morocco has escaped the worst of tourism development. True, there is little in the way of beaches, but this has probably been her saving grace as what she lacks on this front she more than makes up for in others.

Madeira is scenically stunning – stark mountain peaks give way to lush cultivated terraces, where every patch of land is utilised to such colourful effect. Wine, bananas and exotic flowers, which form the backbone of the island’s economy, create the amazingly lush landscape and together with the unique architecture make Madeira a very special place. Not only is it visually stunning, it also has a historic and cultural depth rarely found on isolated islands of its size. The first Portuguese settlers arrived in the early 1400’s and exploited Madeira’s fertile soil and perfect climate. Growing ‘white gold’ the island grew rich on abundant sugar cane harvests and diversified into wines and growing provisions for the ever-increasing sea trade.

We have chosen the iconic Belmond Reid’s Palace for our stay. Some hotels have such a strong attraction that their appeal can be greater than that of the destination itself. Belmond Reid’s Palace is such a hotel, being one of the best-loved resort hotels in the world. A fine tradition, marvellous location and an ownership that has lavished vast sums of money and love means that today it is one of the finest hotels in the world.

Madeira is a wonderful place for a relaxing week and when you can pull yourself away from the beautiful gardens and pool terraces of Belmond Reid’s Palace, there is much to explore. We have therefore devised an itinerary which includes ample time to enjoy the hotel but with the added benefit of included guided excursions, with a focus on the island’s wonderful gardens allowing you to experience some of the breathtakingly stunning scenery, stroll around private gardens, learn something of Madeira’s history and sample the wines.

Useful links & Travel Advice

Please find a selection of useful websites to refer to for information from the Foreign & Commonwealth Office, on visa requirements, NHS travel health advice and other useful travel tips.  


Gardens of Madeira

Gardens of Madeira

Set on the cliff tops overlooking the Bay of Funchal and the Atlantic, Belmond Reid’s Palace has, for over 100 years, been a standard-bearer for excellence. Scotsman William Reid, who in 1891 founded Madeira’s now most celebrated hotel, would take justifiable pride in the world-wide reputation rightly earned by this fine establishment. Many grand hotels with a history find it impossible to adapt to the changing needs of the modern market. Not so Reid’s, which has glided from generation to generation subtly adapting to new market needs, yet never discarding its classic style or forgetting its great heritage. The result today is a superbly comfortable resort hotel, which pays great attention to its individual guests’ requirements and sets the standard in that small club of truly great five star hotels.

View accommodation details

Itinerary

  • Funchal
  • Belmond Reid's Palace
  • Coastline near Santana

Day 1 - London to Madeira, Portugal.

Fly by scheduled flight. On arrival transfer to the luxurious Belmond Reid’s Palace for a seven night stay. Welcome Dinner at the hotel this evening.

Day 2 - City Tour.

This morning we take a panoramic sightseeing tour of Funchal. Our first stop will be at the city market, where we will see the local produce of Madeira, baskets filled with tropical fruit and vegetables, flowers, local handicrafts and an impressive fish market. After stopping at various points of interest in the town centre, we visit the Madeira Wine Lodge, one of the oldest wine lodges in Madeira, where we will learn about the Madeira Wine, world famous for over 400 years. After lunch in a local restaurant we will return to the hotel for an afternoon at leisure to enjoy the facilities.

Day 3 - Quinta do Palheiro & Lunch at Clubhouse of Palheiro Gardens.

Madeira is famed for its beautiful flowers and today’s tour will give you a glimpse of some of the vegetation of Madeira. The gardens of Quinta do Palheiro, currently owned by the Blandy family were originally laid out in the 18th century. Some of the original themed gardens have survived to the present day, plus new plants have been introduced, making the gardens even more fascinating. After our visit to the garden, lunch will be served at the Clubhouse Restaurant of Palheiro Golf course. Enjoy an afternoon at leisure.

Day 4 - Quinta das Cruzes Museum & Quinta da Boa Vista Gardens.

Quinta das Cruzes Museum is located in the centre of Funchal and features a vast collection of decorative art and antiques from the 17th and 18th century. Once the formal residence of Joao Goncalves Zarco, the museum is surrounded by beautiful gardens offering a variety of exotic flowers, trees and other species of flora. After our visit we continue to Quinta da Boa Vista Garden, well known for the many fine varieties of orchids and 20-year-old orchid exhibition. Today this family run garden is dedicated to the preservation of many species of plants and flowers, some of which are close to extinction. Quinta da Boa Vista is proud to present not just the best orchid collection but rare exotic plants from all around the world. Enjoy an afternoon at leisure before meeting this evening for dinner at Restaurante do Forte in the Fortress of Sao Tiago which offers superb regional, national and international gastronomy. Dinner will be served in the middle roof terrace with a view to the sea and mountains (if the weather does not permit the use of the outdoor areas, dinner will be held under cover on the ground floor of the fort).

Day 5 - East Tour – Santana.

This morning we head towards the central mountain range, over Poiso Pass to Pico de Arieiro, the third highest peak of the island which offers magnificent views on a clear day. We continue to Ribeiro Frio to visit the trout hatchery and for those interested, enjoy a short leisurely walk to Balcoes. This area is also known for the Laurisilva forest and several Laurisilva forest species and some indigenous flora and fauna can be observed along the levada walk. We continue through Faial and stop for lunch followed by a visit to the village of Santana, famous for the traditional houses with thatched roofs and the densely planted vineyards. Our penultimate stop today will be the village of Porto da Cruz and up to Portela for wonderful views of the island before continuing to the village of Machico, once a small fishing village, hidden in the bay and stretching out over the hillsides.

Day 6 - Botanical Gardens.

Since the 17th century, Madeira had wanted a Botanical Garden – a dream that came true in 1960. The Botanical Gardens, with an area of over 35,000 square metres, has more than 2000 exotic plants from all continents, some of which are endangered species. This fantastic garden has several ornamental trees and shrubs, an orchid area, lawns, and lovely viewpoints. After our visit to the garden, we will drive up towards the eastern end of the island to the parish of Sao Gongalo, for lunch in a typical Madeira restaurant. After lunch we return to the hotel for an afternoon at leisure.

Day 7 - Monte Palace Tropical Garden & Eira do Serrado.

This morning we visit Monte, a charming village high in the hills overlooking Funchal. We will reach Monte by cable car experiencing wonderful views along the way. Once at Monte we will visit the Monte Palace Tropical Garden. This garden collection has been enriched with plants from all over the world and about 100,000 plant species have been planted. The garden also features a collection of cycads (encephalartos) which, because of their age, are considered living fossils. We continue to Eira do Serrado from where we will enjoy incredible views over Curral das Freiras – ‘Nun’s Valley’, a small village situated deep in an extinct crater not far from the highest peak of Madeira. Enjoy a final afternoon at leisure before we meet this evening for our Farewell Dinner at the hotel.

Day 8 - Madeira to London.

Transfer to the airport for the return scheduled flight to London.

  • Fortress of Sao Tiago
  • Sunset over Funchal
  • Funchal by night

Dates and Prices

Prices per person based on double occupancy
15 to 22 April 2020
Category Price
Classic Room £2595
Superior Room £2795
Deluxe Room £3095
Classic Room Single Occupancy £3695
Superior Room Single Occupancy £3895
Deluxe Room Single Occupancy Not Available

Tour Reference Code: LAMADEIRA9

PRICE INCLUDES: Economy class scheduled air travel • Seven nights accommodation at Belmond Reid’s Palace on bed and breakfast basis • Lunch on Days 2, 3, 5 & 6 • Dinner on Days 1, 4 & 7 • Wine, beer and soft drinks with meals • Tour Manager • Guest Speaker • Local guides • Gratuities • Transfers • Airport taxes.

Not Included: Travel insurance.

NB: Some of the excursions will include extended periods of walking including steps, slopes and over uneven terrain. We therefore do not recommend this tour for those with walking difficulties. 

Gardens of Madeira

Set on the cliff tops overlooking the Bay of Funchal and the Atlantic, Belmond Reid’s Palace has, for over 100 years, been a standard-bearer for excellence. Scotsman William Reid, who in 1891 founded Madeira’s now most celebrated hotel, would take justifiable pride in the world-wide reputation rightly earned by this fine establishment. Many grand hotels with a history find it impossible to adapt to the changing needs of the modern market. Not so Reid’s, which has glided from generation to generation subtly adapting to new market needs, yet never discarding its classic style or forgetting its great heritage. The result today is a superbly comfortable resort hotel, which pays great attention to its individual guests’ requirements and sets the standard in that small club of truly great five star hotels.

 
  • Hotel pool
    Hotel pool
  • Tea Terrace
    Tea Terrace
  • Deluxe Room
    Deluxe Room
  • Superior Room
    Superior Room
  • Dining Room
    Dining Room
  • Your Accommodation

    All Belmond Reid’s Palace rooms feature balconies and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

    Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

    Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

    Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea or garden views.

  • Your Space

    Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, this is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounges and bars, beauty salon and boutique.

  • Your Dining

    Dining is always a pleasure at Belmond Reid’s Palace. Enjoy a leisurely breakfast in the Garden Room Restaurant, or a buffet lunch on the Pool Terrace. The recently opened William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. This new addition offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. The Dining room is the Lady of Reid’s restaurants with drooping Murano Glass chandeliers and Edwardian decoration. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

  • Hotel Directory

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    Step into a world of timeless elegance at Belmond Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 120 years this elegant hotel set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

    On the “Island of Eternal Spring”, discover a place you will never want to leave. With 123 rooms and 35 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Belmond Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Concierge, located on 6th Floor of the hotel. These should be returned to the Concierge at the end of your stay and are the property of Belmond Reid’s Palace.

    AIR CONDITIONING

    Air conditioning is available in all rooms and public areas of the hotel.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com . A Business Centre is available at the hotel with computers and printers by the reception, which is free of charge as is WIFI which is available through-out the hotel.

    DAILY PROGRAMME

    A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that these, and any other special dietary needs, cannot be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING AND DRINKING

    Breakfast is served daily in the Garden Room from 7:00am to 10:30pm. Lunch is served daily at the Pool Restaurant from 12:00pm to 3:00pm. Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3:00pm to 5:00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. The Dining Room is open September through to June with a Champagne Gala Buffet on Sundays and a Dinner Dance on Mondays. From June through to September you can enjoy special buffets by the pool on Sundays and Mondays. For a creative Dining experience the William Restaurant serves dinner from Tuesday to Saturday all year round.

    DISABLED FACILITIES

    All areas of the hotel are accessible via lifts, except the Ristorante Villa Cipriani.

    DRESS CODE

    The Dining Room: Jacket required, please avoid wearing jeans or sportswear Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear. The William Restaurant: Smart Casual Villa Cipriani: Smart Casual

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that this should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    Your comments are important to us therefore we ask that you fill in the questionnaire sent with your final documents. We are always looking for ways to improve your holiday and in order to do this we need some feedback from our guests.

    HAIR & BEAUTY SALON

    Belmond Reid’s Palace has a hairdresser providing haircuts and hairstyling. Appointments for hair styling can be made at the Reception desk. Fees for all treatments are available at Reception and will be charged to your room account.

    LAUNDRY SERVICE

    Laundry and Dry Cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of dirty laundry on your bed.

    LIFT

    There are six lifts in the hotel which service all areas except the Ristorante Villa Cipriani (entrance level).

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    A hospital is located 5 minutes from the hotel and a doctor can be called at any time at the hotel.

    MINI BAR

    For your convenience a Mini Bar facility has been set up in your room with soft drinks free of charge (replenished daily).

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All Passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Library – Choose from a selection of books, videos and board games. Please ensure that you return them once you have finished with them. Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or you can wander down to the sea level platform and jump straight into the ocean. Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and one table tennis court to use free of charge. In addition a daily program for Aqua Gym and Pilates.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

    ROOMS AND SUITES

    All Belmond Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD. Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds. Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea views.

    SAFE

    In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact reception.

    SMOKING POLICY

    Belmond Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted only outside. We kindly request that smokers take the comfort of other guests into consideration.

    SPA

    With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Belmond Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates, La Prairie, LaStone and Ytsara.

    TELEPHONE CALLS

    Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

    All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

    WAKE UP CALL

    Wake up calls can be requested through the Concierge Desk.

    WATER

    Water from the taps in your room is safe to drink. 

  • View all tours
  • Your Accommodation

    All Belmond Reid’s Palace rooms feature balconies and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

    Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

    Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

    Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea or garden views.

  • Your Space

    Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, this is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounges and bars, beauty salon and boutique.

  • Your Dining

    Dining is always a pleasure at Belmond Reid’s Palace. Enjoy a leisurely breakfast in the Garden Room Restaurant, or a buffet lunch on the Pool Terrace. The recently opened William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. This new addition offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. The Dining room is the Lady of Reid’s restaurants with drooping Murano Glass chandeliers and Edwardian decoration. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

  • Hotel Directory

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    Step into a world of timeless elegance at Belmond Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 120 years this elegant hotel set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

    On the “Island of Eternal Spring”, discover a place you will never want to leave. With 123 rooms and 35 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Belmond Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Concierge, located on 6th Floor of the hotel. These should be returned to the Concierge at the end of your stay and are the property of Belmond Reid’s Palace.

    AIR CONDITIONING

    Air conditioning is available in all rooms and public areas of the hotel.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com . A Business Centre is available at the hotel with computers and printers by the reception, which is free of charge as is WIFI which is available through-out the hotel.

    DAILY PROGRAMME

    A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that these, and any other special dietary needs, cannot be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING AND DRINKING

    Breakfast is served daily in the Garden Room from 7:00am to 10:30pm. Lunch is served daily at the Pool Restaurant from 12:00pm to 3:00pm. Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3:00pm to 5:00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. The Dining Room is open September through to June with a Champagne Gala Buffet on Sundays and a Dinner Dance on Mondays. From June through to September you can enjoy special buffets by the pool on Sundays and Mondays. For a creative Dining experience the William Restaurant serves dinner from Tuesday to Saturday all year round.

    DISABLED FACILITIES

    All areas of the hotel are accessible via lifts, except the Ristorante Villa Cipriani.

    DRESS CODE

    The Dining Room: Jacket required, please avoid wearing jeans or sportswear Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear. The William Restaurant: Smart Casual Villa Cipriani: Smart Casual

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that this should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    Your comments are important to us therefore we ask that you fill in the questionnaire sent with your final documents. We are always looking for ways to improve your holiday and in order to do this we need some feedback from our guests.

    HAIR & BEAUTY SALON

    Belmond Reid’s Palace has a hairdresser providing haircuts and hairstyling. Appointments for hair styling can be made at the Reception desk. Fees for all treatments are available at Reception and will be charged to your room account.

    LAUNDRY SERVICE

    Laundry and Dry Cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of dirty laundry on your bed.

    LIFT

    There are six lifts in the hotel which service all areas except the Ristorante Villa Cipriani (entrance level).

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    A hospital is located 5 minutes from the hotel and a doctor can be called at any time at the hotel.

    MINI BAR

    For your convenience a Mini Bar facility has been set up in your room with soft drinks free of charge (replenished daily).

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All Passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Library – Choose from a selection of books, videos and board games. Please ensure that you return them once you have finished with them. Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or you can wander down to the sea level platform and jump straight into the ocean. Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and one table tennis court to use free of charge. In addition a daily program for Aqua Gym and Pilates.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

    ROOMS AND SUITES

    All Belmond Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD. Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds. Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea views.

    SAFE

    In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact reception.

    SMOKING POLICY

    Belmond Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted only outside. We kindly request that smokers take the comfort of other guests into consideration.

    SPA

    With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Belmond Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates, La Prairie, LaStone and Ytsara.

    TELEPHONE CALLS

    Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

    All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

    WAKE UP CALL

    Wake up calls can be requested through the Concierge Desk.

    WATER

    Water from the taps in your room is safe to drink. 

Travelling with You

  • Rosemary Legrand

    Rosemary Legrand

    Rosemary is a former nursery owner and daughter of the late George Hyde, who was a hybridist of azaleas and rhododendrons. Many of his awardwinning hybrid plants can be seen at the Royal Horticultural Society’s gardens at Wisley, Surrey, the de Rothschild rhododendron gardens at Exbury, Hampshire, and the National Trust Gardens at Kingston Lacy in Dorset. Rosemary had the honour of presenting HM The Queen with a collection of her late father’s azaleas named after the Queen’s former Head Gardener, Fred Nutbeam, at Chelsea Flower Show in 1996. She has travelled extensively to gardens in many parts of the world and is an experienced public speaker. She is on RHS Speakers Register and also speaks for NADFAS; she wrote a number of contributions for the book, ‘1001 Gardens you must see before you die’ and an article for the Royal Horticultural Society ‘Rhododendron, Camellia and Magnolia 2014 Year Book’.

    Rosemary Legrand will be on the following tour dates: 15 to 22 April 2020

Also of Interest


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Tours 1 - 1 of 1

Morocco, Madeira & the Canary Islands

A voyage from Casablanca to Tenerife aboard the MS Serenissima

SPECIAL OFFER – SAVE £300 PER PERSON FOR A LIMITED TIME ONLY
Serenissima
Serenissima

Itinerary at a glance

  • Casablanca / Essaouira / Madeira / Las Palmas / El Hierro / La Gomera / Tenerife

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Tours 1 - 1 of 1

Book with Confidence

Speak to one of our advisors on 020 7752 0000