River Deep & Mountain High

Your Suite

Royal Crown has 45 suites which range in size from 145 square feet to the spacious Royal Suites which measure 200 square feet. All suites are fitted with spacious rosewood cupboards, a dressing table, satellite TV, a safety deposit box, individually controlled airconditioning and en-suite facilities with shower and hairdryer. Suites on the Select deck have portholes and the Royal Suites on the Panorama deck have large windows. Please note that portholes and windows on Royal Crown are non-opening.

Please note that Junior, Deluxe & Superior Suites have fixed twin beds. Premium and Royal Suites have fixed double beds with separate mattresses and duvets, so can be made up as twins if required.

Your Space

The elegant Lounge Bar is defined by its 30s inspired Art Deco style, with textured carpets, carved mahogany and plush sofas which create a comfortable and relaxed atmosphere. Experience unforgettable views from the large windows as you enjoy tea or coffee. The Lounge is also where our Guest Speakers will entertain you with informative presentations. In the evenings, let the day come to an end with a choice of beverages from the extensive menu accompanied by a pianist playing a Steinway & Sons grand piano. The huge Sun Deck covers almost the entire length of the vessel, interrupted only by the bridge and the Lido Bar (open when weather permits) where you can enjoy a drink such as fresh juice, a milkshake, or even a cocktail. Recline on a sun lounger and read a book or watch the changing scenery. There is also a putting green and a large chess board for your enjoyment. For some time out, relax in the wellness centre which includes a sauna with shower facilities, and a fitness room. There is also a small boutique and a library with a selection of books and games. Daily news sheets are also supplied. 

Your Dining

While the most beautiful river scenery passes by, enjoy delicacies created by the Executive Chef and his team. The restaurant has open seating, allowing you to sit where and with whom you like at each meal. In the morning breakfast is served buffet style, lunch is a delightful buffet with hot and cold choices and dinner is a served four course meal. In addition, house wine, beer and soft drinks are included at both lunch and dinner. 

Life on Board

The atmosphere onboard is friendly and informal and within days you will have made new friends in the open-seating restaurant, on the shore excursions or whilst relaxing in the comfortable public areas onboard. You will find yourself amongst like-minded people in an English speaking environment and for those who seek peace and quiet, there will always be the opportunity to find a secluded spot on the sun deck or simply rest in your well-appointed cabin. A musician will play each evening whilst you relax in the lounge, guest speakers will provide a series of interesting talks and our cruise director will host informative port briefings. After a day exploring ashore, you will return to the comfort and peace of a well-run and exceedingly comfortable vessel.

The Royal Crown is equipped with the latest safety and navigation equipment for sailing Europe’s waterways. During you voyage you will have the opportunity to visit the Captain and Officers in the Bridge to learn more about navigating the varying water levels of these meandering rivers. There is no doctor onboard. Smoking is limited to the Sun deck.

HOTEL DIRECTORY

Please find below further details pertaining to the vessel or click on the booklet to download. 

We are delighted you have chosen the MS Royal Crown for your upcoming journey.

Built in 1996, the 90 passenger MS Royal Crown is a splendid vessel, specially designed for the rivers flowing through the heart of Europe. This elegant vessel combines the nostalgic charm of the 1930s with comfort and excellent service. No expense has been spared to create not only a vessel that is beautiful to look at, but also a great joy to travel on. Spacious decks, elegant public rooms and staterooms with mahogany, rosewood and marble, together with rich fabrics, all blend together to create a unique river vessel. Facilities on board include a library, boutique, fitness area, lounge with panoramic views and a restaurant with open seating. Outside there is a large sun deck.

The atmosphere on board is friendly and informal and within days you will have made new friends in the open-seating restaurant, on the shore excursions or whilst relaxing in the comfortable public areas on board. You will find yourself amongst like-minded people in an English speaking environment and for those who seek peace and quiet, there will always be the opportunity to find a secluded spot on the sun deck or simply rest in your well-appointed cabin.

We hope this information booklet answers any questions you may have pertaining to the vessel and wish you a pleasant voyage. 

AIR CONDITIONING

Cabins and public areas are heated and have air-conditioning. ALARM An alarm will be sounded in the event of an emergency. Please follow the instructions provided on board for what to do in the event of an emergency.

ALL ABOARD

The daily programme specifies the ship’s arrival and departure times in the various ports visited each day. When participating in shore excursions, our tour guides will ensure that you return to the ship in time for departure. Should you decide to explore on your own, please return to the ship no later than the All Aboard Time indicated on that day’s daily programme. Important: it is the sole responsibility of our guests to be aboard in time for the vessel’s departure.

ANNOUNCEMENTS

The ship is equipped with a PA system. Announcements are made in public areas and cabins. These are kept to a minimum to avoid unnecessary disturbance.

BAR/BEVERAGES

The bar & 1930s Art Deco style lounge is located on Panorama Deck, and is open from 10.00 am until at least midnight offering a fine selection of drinks. Richly textured carpets provide the convivial atmosphere for conversation among friends. Relax in the comfort of carved mahogany sofas and chairs. Complimentary tea & coffee is available 24 hours a day from the self-service drinks station in the Lounge.

CABIN SIZES & FACILITIES

Royal Suites (No.1-6), Panorama Deck Cabin size: 18.2 square metres (200 square feet) Furnishings: Panorama window, sofa and armchair, television, mini-bar/ fridge, dressing table, closet, safe. Bed: Queen sized bed with two separate mattresses Bathroom: 27 square feet with shower, WC, marble sink, golden fixtures, hairdryer, outlet for razor and toiletries.

Premium Suites (No.11, 14, 15 & 16), Select Deck Cabin size: 14 square metres (150 square feet) Furnishings: Two portholes, television, dressing table and stool, closet, safe Bed: Queen sized bed with two separate mattresses Bathroom: 24 square feet with shower, WC, marble sink, golden fixtures, hairdryer, outlet for razor and toiletries.

Deluxe Suites (No. 17-42), Select Deck Cabin size: 13.5 square metres (145 square feet) Furnishings: Two portholes, television, dressing table and stool, closet, safe. Bed: Two single beds Bathroom: 24 square feet with shower, WC, marble sink, golden fixtures, hairdryer, outlet for razor and toiletries.

Junior Suites (No. 43-46), Select Deck Cabin size: 13.5 square metres (145 square feet) Furnishings: Two portholes, television, dressing table and stool, closet, safe. Bed: Two single beds Bathroom: 24 square feet with shower, WC, marble sink, golden fixtures, hairdryer, outlet for razor and toiletries.

Superior Suites (No. 7, 8, 9, 10 & 12), Select Deck Cabin size: 13.5 square metres (145 square feet) Furnishings: Two portholes, television, dressing table and stool, closet, safe. Bed: Two single beds Bathroom: 24 square feet with shower, WC, marble sink, golden fixtures, hairdryer, outlet for razor and toiletries.

Please note that the portholes and windows in the cabins are all non-opening.

Please note that the Junior, Deluxe & Superior Suites are twin bedded. Premium and Royal Suites have double beds with separate mattresses and can be configured as a twin on request.

COMMUNICATION

The Royal Crown is equipped with a direct-dial mobile (GSM) communications system. You can be contacted on board on this number: Tel + 31 625 695 802 (subject to charge).

CRUISE DIRECTOR

Your professional, English-speaking Cruise Director will look after your comfort, answer questions and help make your river cruise the holiday of a lifetime. Please do not hesitate to contact him/her at any time. A Noble Caledonia Tour Manager will also accompany you on your voyage.

CURRENCY

The currency on board the ship is the Euro. All passengers will have their own ship account, which allows you to sign a chit for all purchases and services throughout your cruise. You may then settle your bill by Visa, Mastercard, Maestro or cash (Euros only) at the end of the cruise. Personal cheques are not accepted. Regrettably, the ship is not able to offer a money-changing service on board as this would be contravening official regulations.

DAILY PROGRAMME

The daily programme is printed on board and delivered to your cabin every evening during dinner. It provides details of the following day’s programme, meal times and other activities, as well as interesting and helpful information about your next port of call.

DISABLED FACILITIES

The ship is not designed for those with severe mobility restrictions or wheelchair dependent passengers. Cabin bathrooms have high thresholds which must be stepped over. There are no lifts or chair lifts aboard.

DRESS CODE

During the day, comfortable and casual attire is appropriate. Evening attire is smart casual though you may like to bring something a little dressier for the welcome and farewell dinners, for example, a jacket and tie for gentlemen, and a dress/trouser suit and blouse for ladies.

DRINKS

Bottled water is available in your cabin and is replenished daily. A small bottle of water is provided per person each day to take on shore excursions. Complimentary house wine, beer and soft drinks are included with every lunch and dinner on board.

ELECTRICITY

Voltage is 220V and sockets accept European-style two round pin plugs. In the bathroom there is an 110V socket which may be used for electric razors only. We recommend that you bring an international adaptor. For safety reasons, the use of electrical irons or other devices such as kettles, are not permitted on board.

EMBARKATION/DISEMBARKATION

Embarkation is approximately 4.00 pm, unless advised otherwise. The official embarkation time will be advised in your final documentation. The official disembarkation time is between 8.30 am to 9.00 am, however your Cruise Director will provide detailed information prior to the end of the cruise. This will include departure transfer information.

EMERGENCY & SAFETY PROCEDURES

In the unlikely event of an emergency during your cruise please remain calm and follow the instructions of the crew. We request that all guests carefully review the safety instructions on the inside of their cabin door. Should you detect fire or smoke please alert the crew immediately and await instructions. Please note that the ship is a non-smoking environment and smoking is only permitted outside on the Lido Deck.

FIRE SAFETY

On your cabin door is a deck plan displaying your closest (and all other) emergency exits. Emergency exits are marked in green and fire extinguishers fitted in all corridors. Should you detect fire or smoke please alert the reception desk immediately and await instructions from the crew.

FIRST AID

A number of crew are fully trained and certified to provide First Aid. Should you require further medical attention, please contact the Hotel Manager or Cruise Director immediately. Further medical assistance can be sought from one of the hospitals along the river in the event of emergency.

FITNESS ROOM

A small fitness centre, open daily from 6.00 am to 10.00 pm, is located on Panorama Deck, at the aft. A variety of exercise equipment and a sauna are available. The sauna will be heated upon request by notifying reception at least 30 minutes in advance.

GAMES & BOOKS

A selection of games and books is available in the Library. We kindly ask that these items be returned after you are finished using them.

GIFT SHOP/BOUTIQUE

An onboard gift shop is located near the reception area. Here you can purchase a selection of souvenirs and postcards etc. The opening hours are 7.30 am to 09.30 pm.

HAIRDRYER

Each cabin is equipped with a hairdryer, located in the bathroom.

HOUSEKEEPING

The excellent housekeeping staff attend to your cabin twice daily.

KEYS TO CABIN

Each guest will receive their own cabin key. Before leaving the ship please swap the cabin key with a shore pass which will be provided to you by the ship’s reception desk. After your return to the ship, please return your shore pass back to reception in exchange for your cabin key.

LAUNDRY

Laundry service is available on board. Laundry bags and a price list can be found in the closet of your cabin. Once you have filled out the laundry form, please include it in the bag and place it on your bed in the morning before you go to breakfast. Laundered items will be returned next day. Dry cleaning services are not available on board.

LIBRARY

A selection of English books and games are available at all times on a self-serve basis. A daily news print is also supplied.

LIDO DECK

There are loungers and armchairs available on the Lido Deck as well as a putting green and a giant chess set. The Lido Deck area may be closed in the evenings, and when sailing through sections of the river where bridges are low, to ensure your safety. Please also note that the Lido Deck and its steps may become slippery if the weather is cool or dew forms.

LIFT

There is no lift on board.

LOST PROPERTY

Before you disembark the MS Royal Crown, please check your cabin to ensure that you do not leave anything behind. If you discover you have left any other items behind, please contact Noble Caledonia within 21 days of disembarking. 

LOUNGE

The bar & 1930s Art Deco style lounge is located on Panorama Deck, and is open from 10.00 am until at least midnight. Richly textured carpets provide the hushed atmosphere for conversation among friends. Relax in the comfort of carved mahogany sofas and chairs and enjoy a choice of drinks from the bar. Listen to the MS Royal Crown musician playing romantic, background music and more beautiful creations on the Royal Crown’s Steinway & Sons piano.

MEALS

The restaurant is located on Panorama Deck and all meal times are open seating. All meals on board are prepared by European chefs and consist of European-style food which has been tailored to international palates.

The following meals are served during the cruise: • Early Riser • Breakfast Buffet • Lunch Buffet • Afternoon Tea • Served multiple-course dinner • Late night snack Tea and coffee are served with all meals. House wine, beer and soft drinks with lunch and dinner are included in your holiday price. Special dietary requests such as gluten free, vegetarian, low salt and low cholesterol diets should be made to Noble Caledonia (in writing) in advance. However, we recommend that you contact your Cruise Director once on board to reconfirm such requests. We regret that not all dietary requests can be guaranteed and the ship is not equipped to prepare or serve kosher or halal cuisine.

MEDICAL

There is no doctor on board, however crew members are trained in first aid and medical personnel can be summoned aboard quickly in the case of an emergency. Passengers requiring special medications are advised to bring a supply with them. Please note that no medication of any kind can be distributed on board the vessel.

MOORING

Docking space is allocated by the local river authorities. Views from cabins may occasionally be restricted. On occasion other river cruise vessels may dock alongside the ship. This may restrict cabin views, and you may find that embarking and disembarking necessitates walking through another ship’s reception area, and/or for their passengers to do the same.

NEWSPAPERS

Select articles from online news sources are downloaded via satellite each day, printed out and placed in the Library. We kindly ask that you return these photocopied news articles once you have read them so other guests may enjoy them as well.

OPERATIONAL CHANGES

Sometimes it is necessary to make amendments to the itinerary, both for logistical and safety reasons. The Captain of the vessel shall decide if necessary and your Cruise Director will inform you of any necessary changes.

ONBOARD ENTERTAINMENT

Entertainment is low key, and the onboard musician will play relaxing background music on the ship’s Steinway & Son’s piano.

PAYMENTS ON BOARD

The ship offers a cash-free system during your cruise and charge all purchases to your onboard account. The day before your cruise ends you will receive an itemised invoice for any onboard charges incurred. Please review the invoice carefully before settling your bill. All onboard charges will be in Euros, payable with Visa, Mastercard, Maestro or cash (Euros only) at the end of the cruise. Personal cheques and debit cards are not accepted.

POST

Please note that although the reception staff may be happy to post letters and postcards on your behalf, they may not be able to do so straightaway or indeed at the port of call at which you make such a request. Please also note that some postal services are unreliable and that any letters or postcards that you ask to be delivered on your behalf may be delayed or even lost en-route.

QUESTIONNAIRES

A questionnaire will be provided to all passengers towards the end of their sailing. We would be grateful if you would complete this and place it in the box at Reception.

QUIETVOX/AUDIO SYSTEM

The ship provides guests with individual Quietvox Systems to use on shore excursions for the duration of the cruise. This device enables you to clearly hear the guide’s commentary so you can enjoy each tour to the fullest. The audio device can be found in your cabin in a charger unit on the desk. Please make sure to always re-insert the device once you return to your room to ensure it is fully charged for the next day.

RECEPTION

Reception can be contacted 24 hours a day, except when the crew member on night watch duty are doing their intermittent safety rounds between 10.00 pm and 6.00 am.

ROOM SERVICE

Should you ever feel unwell and unable to attend meal times at the restaurant, the crew will happily serve you in your cabin. Room service is otherwise not available.

SAFE

Your cabin is equipped with a small safe for your personal use. We recommend placing valuables in the safe whenever you are away from your room. Please remember to remove all items from the safe and leave the safe open before disembarking.

SAFETY

In accordance with international law, the Captain has full control over the ship and every person on board must obey his lawful commands. Captains have the authority to take any action deemed necessary to manage situations where guests are verbally or physically disruptive towards any other person on board or otherwise causing problems during the cruise. We have a zero tolerance policy regarding such disruptions as the safety of our guests, crew and the ship remains our first priority. During the night, a crew member on night watch duty will perform a security check every hour and thus may be away from the front desk for a short time. 

SMOKING

Smoking inside the ship is a severe fire hazard and is only permitted on the Lido Deck. For the safety and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated.

TELEPHONE

To make an internal call please dial the corresponding cabin number. To make an external call, please contact the reception desk.

TOILETRIES

A selection of L’Occitane toiletries from their Verbena range are provided including shampoo, conditioner, shower gel, soap, manicure set and shower cap.

TOWELS

Towels are available within your cabin’s bathroom and are also on request should you require them on the Lido Deck. The ship aims to be an eco-friendly river cruise line. For this reason, towels are not automatically changed every day. Please place used towels on the floor of the bathroom if you wish to have them replaced with fresh ones. Please note towels left hanging on the towel rack will not be changed.

VALUABLES

We urge you to leave valuable jewellery at home. Neither the ship nor Noble Caledonia is responsible for any valuables left in the cabins. Please beware of pickpockets when ashore.

VISITORS

Visitors are not permitted aboard the vessel without the prior consent of the ship’s Cruise Director. Please provide as much notice as possible to the senior staff so that the necessary arrangements can be made. The ship’s operators reserve the right to deny boarding to any visitors.

WATER

Complimentary bottled water is provided in cabins and replenished as and when required, and smaller bottles are also provided each day on excursions. Tap water on board is filtered and suitable for drinking.

WI-FI

Complimentary Wi-Fi is available throughout the ship. Please note that Internet access is not guaranteed and may be unavailable when the ship sails through rural areas or locks.

PLEASE BE ADVISED: These details should be used as a guideline only. Information is subject to change.

V.6 November 2019

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