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Belmond Reid’s Palace

Set on the cliff tops overlooking the Bay of Funchal and the Atlantic, Belmond Reid’s Palace has, for over 100 years, been a standard-bearer for excellence. Scotsman William Reid, who in 1891 founded Madeira’s now most celebrated hotel, would take justifiable pride in the world-wide reputation rightly earned by this fine establishment. Many grand hotels with a history find it impossible to adapt to the changing needs of the modern market. Not so Reid’s, which has glided from generation to generation subtly adapting to new market needs, yet never discarding its classic style or forgetting its great heritage. The result today is a superbly comfortable resort hotel, which pays great attention to its individual guests’ requirements and sets the standard in that small club of truly great five star hotels.

 
  • Your Accommodation

    All Belmond Reid’s Palace rooms feature balconies and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

    Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

    Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

    Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea or garden views.

  • Your Space

    Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, this is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounges and bars, beauty salon and boutique.

  • Your Dining

    Dining is always a pleasure at Belmond Reid’s Palace. Enjoy a leisurely breakfast in the Garden Room Restaurant, or a buffet lunch on the Pool Terrace. The recently opened William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. This new addition offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. The Dining room is the Lady of Reid’s restaurants with drooping Murano Glass chandeliers and Edwardian decoration. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

  • Hotel Directory

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    Step into a world of timeless elegance at Belmond Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 120 years this elegant hotel set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

    On the “Island of Eternal Spring”, discover a place you will never want to leave. With 123 rooms and 35 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Belmond Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Concierge, located on 6th Floor of the hotel. These should be returned to the Concierge at the end of your stay and are the property of Belmond Reid’s Palace.

    AIR CONDITIONING

    Air conditioning is available in all rooms and public areas of the hotel.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com . A Business Centre is available at the hotel with computers and printers by the reception, which is free of charge as is WIFI which is available through-out the hotel.

    DAILY PROGRAMME

    A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that these, and any other special dietary needs, cannot be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING AND DRINKING

    Breakfast is served daily in the Garden Room from 7:00am to 10:30pm. Lunch is served daily at the Pool Restaurant from 12:00pm to 3:00pm. Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3:00pm to 5:00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. The Dining Room is open September through to June with a Champagne Gala Buffet on Sundays and a Dinner Dance on Mondays. From June through to September you can enjoy special buffets by the pool on Sundays and Mondays. For a creative Dining experience the William Restaurant serves dinner from Tuesday to Saturday all year round.

    DISABLED FACILITIES

    All areas of the hotel are accessible via lifts, except the Ristorante Villa Cipriani.

    DRESS CODE

    The Dining Room: Jacket required, please avoid wearing jeans or sportswear Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear. The William Restaurant: Smart Casual Villa Cipriani: Smart Casual

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that this should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    Your comments are important to us therefore we ask that you fill in the questionnaire sent with your final documents. We are always looking for ways to improve your holiday and in order to do this we need some feedback from our guests.

    HAIR & BEAUTY SALON

    Belmond Reid’s Palace has a hairdresser providing haircuts and hairstyling. Appointments for hair styling can be made at the Reception desk. Fees for all treatments are available at Reception and will be charged to your room account.

    LAUNDRY SERVICE

    Laundry and Dry Cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of dirty laundry on your bed.

    LIFT

    There are six lifts in the hotel which service all areas except the Ristorante Villa Cipriani (entrance level).

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    A hospital is located 5 minutes from the hotel and a doctor can be called at any time at the hotel.

    MINI BAR

    For your convenience a Mini Bar facility has been set up in your room with soft drinks free of charge (replenished daily).

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All Passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Library – Choose from a selection of books, videos and board games. Please ensure that you return them once you have finished with them. Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or you can wander down to the sea level platform and jump straight into the ocean. Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and one table tennis court to use free of charge. In addition a daily program for Aqua Gym and Pilates.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

    ROOMS AND SUITES

    All Belmond Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD. Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds. Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea views.

    SAFE

    In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact reception.

    SMOKING POLICY

    Belmond Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted only outside. We kindly request that smokers take the comfort of other guests into consideration.

    SPA

    With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Belmond Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates, La Prairie, LaStone and Ytsara.

    TELEPHONE CALLS

    Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

    All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

    WAKE UP CALL

    Wake up calls can be requested through the Concierge Desk.

    WATER

    Water from the taps in your room is safe to drink. 

  • View all tours
  • Your Accommodation

    All Belmond Reid’s Palace rooms feature balconies and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

    Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

    Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

    Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea or garden views.

  • Your Space

    Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, this is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounges and bars, beauty salon and boutique.

  • Your Dining

    Dining is always a pleasure at Belmond Reid’s Palace. Enjoy a leisurely breakfast in the Garden Room Restaurant, or a buffet lunch on the Pool Terrace. The recently opened William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. This new addition offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. The Dining room is the Lady of Reid’s restaurants with drooping Murano Glass chandeliers and Edwardian decoration. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

  • Hotel Directory

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    Step into a world of timeless elegance at Belmond Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 120 years this elegant hotel set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

    On the “Island of Eternal Spring”, discover a place you will never want to leave. With 123 rooms and 35 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Belmond Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Concierge, located on 6th Floor of the hotel. These should be returned to the Concierge at the end of your stay and are the property of Belmond Reid’s Palace.

    AIR CONDITIONING

    Air conditioning is available in all rooms and public areas of the hotel.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com . A Business Centre is available at the hotel with computers and printers by the reception, which is free of charge as is WIFI which is available through-out the hotel.

    DAILY PROGRAMME

    A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that these, and any other special dietary needs, cannot be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING AND DRINKING

    Breakfast is served daily in the Garden Room from 7:00am to 10:30pm. Lunch is served daily at the Pool Restaurant from 12:00pm to 3:00pm. Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3:00pm to 5:00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. The Dining Room is open September through to June with a Champagne Gala Buffet on Sundays and a Dinner Dance on Mondays. From June through to September you can enjoy special buffets by the pool on Sundays and Mondays. For a creative Dining experience the William Restaurant serves dinner from Tuesday to Saturday all year round.

    DISABLED FACILITIES

    All areas of the hotel are accessible via lifts, except the Ristorante Villa Cipriani.

    DRESS CODE

    The Dining Room: Jacket required, please avoid wearing jeans or sportswear Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear. The William Restaurant: Smart Casual Villa Cipriani: Smart Casual

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that this should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    Your comments are important to us therefore we ask that you fill in the questionnaire sent with your final documents. We are always looking for ways to improve your holiday and in order to do this we need some feedback from our guests.

    HAIR & BEAUTY SALON

    Belmond Reid’s Palace has a hairdresser providing haircuts and hairstyling. Appointments for hair styling can be made at the Reception desk. Fees for all treatments are available at Reception and will be charged to your room account.

    LAUNDRY SERVICE

    Laundry and Dry Cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of dirty laundry on your bed.

    LIFT

    There are six lifts in the hotel which service all areas except the Ristorante Villa Cipriani (entrance level).

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    A hospital is located 5 minutes from the hotel and a doctor can be called at any time at the hotel.

    MINI BAR

    For your convenience a Mini Bar facility has been set up in your room with soft drinks free of charge (replenished daily).

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All Passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Library – Choose from a selection of books, videos and board games. Please ensure that you return them once you have finished with them. Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or you can wander down to the sea level platform and jump straight into the ocean. Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and one table tennis court to use free of charge. In addition a daily program for Aqua Gym and Pilates.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

    ROOMS AND SUITES

    All Belmond Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD. Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds. Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with large covered balconies and great sea views.

    SAFE

    In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact reception.

    SMOKING POLICY

    Belmond Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted only outside. We kindly request that smokers take the comfort of other guests into consideration.

    SPA

    With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Belmond Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates, La Prairie, LaStone and Ytsara.

    TELEPHONE CALLS

    Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

    All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

    WAKE UP CALL

    Wake up calls can be requested through the Concierge Desk.

    WATER

    Water from the taps in your room is safe to drink.