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Belmond Grand Hotel Europe

For our escorted tour of St Petersburg we will be staying at the magnificent Belmond Grand Hotel Europe, ideally located only moments away from some of the city’s most prominent attractions like that of the Russian Museum, Mikhailovsky Theatre and the Church of the Saviour on Spilled Blood.

 
  • Your Dining

    The hotel features five restaurants and bars serving an array of different cuisines. L’Europe Restaurant is one of Russia’s most historic restaurants and offers Russian specialities such as the renowned Egg in Egg. There is also Azia Restaurant which specialises in pan-Asian dishes, a Mezzanine Café ideal for trying Russian afternoon tea and St Petersburg’s only dedicated caviar bar. The Lobby Bar has beautiful stained-glass windows and hosts wonderful jazz and blues performances.

  • Hotel Directory

    HOTEL DIRECTORY

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    The Belmond Grand Hotel Europe lies in the heart of St Petersburg, adjacent to Arts Square with some of the city’s renowned attractions like that of the Russian Museum, Mikhailovsky Theatre and the Church of the Saviour on Spilled Blood located only moments away. Sumptuously decorated with soaring ceilings, stained glass and luxurious décor the hotel has long attracted the city’s most glamorous, with Peter Tchaikovsky spending his honeymoon here and the last Russian emperor, Nicholas II, entertaining the King of Siam in the Krysha Restaurant.

    The hotel features 266 rooms and suites which reflect the extravagance enjoyed by that of the Tsars. The rooms are spacious and lavishly furnished, adorned with rare antiques and priceless artworks and offering wonderful views of Mikhailovskaya Street, the grand thoroughfare leading to Arts Square, and the Philharmonic Hall. The hotel features five restaurants and bars ranging from fresh pan-Asian to a specialist Caviar Bar & Restaurant boasting a knowledgeable vodka sommelier.

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Reception Desk but please ensure that these are returned at the end of your stay.

    ADDRESS & CONTACT DETAILS

    Belmond Grand Hotel Europe Mikhaylovskaya Ulitsa, 1/7 Saint-Petersburg Russia, 191186

    Tel: +7 812 329-60-00

    E-mail: ghe.sales@belmond.com.

    AIR-CONDITIONING

    Air-conditioning is available in all rooms and public areas of the hotel.

    CHECK IN/CHECK OUT

    Check in is from 2.00 pm and check out is by 11.00 am.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 7 812 329 60 00 or email ghe.sales@belmond.com. This is a Russian number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. Outgoing call costs will be advised by Reception. You can make room-to-room phone calls free of charge. A Business Centre is available from 7.00 am until 11.00 pm on the fourth floor of the hotel with computers and printers which can be used by guests free of charge.

    DAILY PROGRAMME

    Your Tour Leader will confirm the following day’s arrangements as well as any specific information about the day’s activities the previous evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free or low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that not all dietary requests can be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING & DRINKING

    L’Europe Restaurant

    Enjoy a meal at one of Russia’s most historic restaurants with a range of Russian specialties on offer such as the famous Egg in Egg. Admire the beautiful décor whilst listening to an array of live music from outstanding jazz performances to soothing piano playing.

    Opening hours: Breakfast daily 7.00 am – 11.00 am; Imperial brunch daily 1.00 pm – 4.30 pm; Dinner Monday to Saturday 6.00 pm – 11.00 pm.

    Dress code: Elegant, smart casual for dinner. For breakfast and brunch please avoid wearing shorts or sportswear.

    Azia Restaurant

    Serving modern pan-Asian cuisine with a creative twist Azia is a sleek and stylish restaurant. Set amongst a backdrop of warm woods and colourful spice jars, contrasting textures, flavours and colours are combined to create a wonderful fusion menu.

    Opening hours: Sunday to Wednesday 12.00 pm – 12.00 am ; Thursday to Saturday 12.00 pm – 1.00 am.

    Dress code: Smart casual.

    Caviar Bar & Restaurant

    Enjoy an array of caviars, vodkas, light snacks and delicious dishes, surrounded by elegant décor inspired by the Tsars, at St Petersburg’s only dedicated caviar bar.

    Opening hours: 5.00 pm – 11.00 pm.

    Dress code: Smart casual.

    Mezzanine Café

    Indulge in decadent cakes and desserts under the St Petersburg sky. Featuring a glass roof and surrounded by an indoor terrace garden this light and airy café serves Russian afternoon tea, hot and cold drinks, pastries, light snacks and delicious treats from the hotel’s artisanal chocolate factory.

    Opening hours: 8.00 am – 10.00 pm; Afternoon tea 2.00 pm – 6.00 pm.

    Dress code: Casual.

    Lobby Bar

    Enjoy a cocktail and admire the Art Nouveau stained-glass windows and alabaster marble bar. In the evenings the bar hosts marvellous jazz and blues performances.

    Opening hours: 24 hours a day.

    Dress code: Smart casual.

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that an emergency should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    We are always looking for ways to improve our holidays and the services provided and in order to do this we welcome feedback from our guests. Your comments are important to us therefore we request that you complete the questionnaire that will be provided to you by your Tour Leader.

    GRATUITIES

    Gratuities have been included in your holiday price.

    LAUNDRY SERVICE

    A laundry and dry-cleaning service is available. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of items to be laundered on your bed.

    LIFTS

    There are three lifts in the hotel. All areas of the hotel are accessible via these lifts.

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    The hotel doctor is on duty daily from 9.00 am – 6.00 pm. If you require emergency medical attention, please call Reception.

    MINI BAR

    For your convenience there is a mini bar in your room. There are also tea and coffee capsules which are free of charge and replenished daily.

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All passports are collected by Reception upon check in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Fitness Centre: The latest training machines are available at the onsite gym which is open 24 hours a day or alternatively join a yoga class or take a dip in the plunge pool.

    Chocolates & Pastry Shop: The hotel creates its own lavish chocolates and pastries. You can choose from approximately 35 decadent varieties of chocolate including pralines, truffles and liqueurs, or indulge in fresh bread and cakes from the Pastry Shop.

    CARITA Beauty Salon: The onsite hair and beauty salon provides a range of pampering services from haircuts and colouring to rejuvenating facials, soothing massages, manicures, pedicures and special occasion make-up.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to Reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Roubles. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Roubles)

    ROOMS

    Rooms are spacious and furnished to the highest standards. Every room features air-conditioning, bathrobes, telephone, minibar, hairdryer, Wi-Fi, safe, writing desk and comfortable armchairs, cable TV and video/DVD player. The rooms are between 30 – 37 square metres and offer scenic views of the surrounding streets.

    SAFE

    Please store any valuables and travel documents in the safe in your wardrobe. If you need to safeguard large sums of money or highly valuable jewellery, we recommend you deposit them in the main safe at Reception. The hotel cannot be held liable for any valuables not placed in the main safe. Should you require any assistance please contact Reception.

    SMOKING POLICY

    Belmond Grand Hotel Europe offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted outside only and the hotel kindly requests that smokers take the comfort of other guests in to consideration.

    TELEPHONE CALLS

    For national calls: dial 0 for an outside line, followed by the number. For international calls: dial 0, followed by the international access code 810, followed by the country code (eg. 44 for the UK), followed by the recipient’s number. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    IN CASE OF AN EMERGENCY Dial 9

    CONCIERGE Dial 6870/72/73

    RECEPTION Dial 6611/12/13

    HOUSEKEEPING Dial Housekeeping 6681 or Reception 6611/12/13

    ROOM SERVICE Dial 6636

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues • Tooth kit (on request) • Shaving kit (on request)

    WAKE UP CALL

    Wake up calls can be requested through the Reception Desk. Please dial 9 to arrange a wake up call.

    WATER

    We do not recommend drinking water from the taps in your room. In each room guests will find two complimentary bottles of water which are replaced daily.

    WI-FI

    Complimentary Wi-Fi is available throughout the hotel.

    Please note: These details should be used as a guideline only. Information is subject to change.

    V.1 October 2019

  • Your Room

    The hotel is comprised of 266 beautifully decorated rooms and suites which reflect the extravagance enjoyed by that of the Tsars. The rooms are spacious and have wonderful décor as well as including views overlooking Mikhailovskaya Street, the grand thoroughfare leading to Arts Square, and the Philharmonic Hall. Every room features air-conditioning, bathrobes, telephone, minibar, hairdryer, Wi-Fi, safe, writing desk and comfortable armchairs, cable TV and video/DVD player.

  • Your Space

    Lavishly furnished with soaring ceilings and stained-glass windows the Belmond Grand Hotel Europe has long attracted some of the city’s most distinguished guests. The hotel creates its own sumptuous chocolates and pastries which are available at the onsite shop. There is also a fitness centre open 24 hours a day where you can enjoy the plunge pool, as well as a beauty salon which provides a range of pampering services.

  • View all tours
  • Your Dining

    The hotel features five restaurants and bars serving an array of different cuisines. L’Europe Restaurant is one of Russia’s most historic restaurants and offers Russian specialities such as the renowned Egg in Egg. There is also Azia Restaurant which specialises in pan-Asian dishes, a Mezzanine Café ideal for trying Russian afternoon tea and St Petersburg’s only dedicated caviar bar. The Lobby Bar has beautiful stained-glass windows and hosts wonderful jazz and blues performances.

  • Hotel Directory

    HOTEL DIRECTORY

    {MEDIA GALLERY DEFAULT}

    Please find below further details pertaining to the hotel or click on the booklet to download. 

    The Belmond Grand Hotel Europe lies in the heart of St Petersburg, adjacent to Arts Square with some of the city’s renowned attractions like that of the Russian Museum, Mikhailovsky Theatre and the Church of the Saviour on Spilled Blood located only moments away. Sumptuously decorated with soaring ceilings, stained glass and luxurious décor the hotel has long attracted the city’s most glamorous, with Peter Tchaikovsky spending his honeymoon here and the last Russian emperor, Nicholas II, entertaining the King of Siam in the Krysha Restaurant.

    The hotel features 266 rooms and suites which reflect the extravagance enjoyed by that of the Tsars. The rooms are spacious and lavishly furnished, adorned with rare antiques and priceless artworks and offering wonderful views of Mikhailovskaya Street, the grand thoroughfare leading to Arts Square, and the Philharmonic Hall. The hotel features five restaurants and bars ranging from fresh pan-Asian to a specialist Caviar Bar & Restaurant boasting a knowledgeable vodka sommelier.

    ADAPTORS

    A limited number of adaptors for hairdryers, mobile phones etc. can be obtained from the Reception Desk but please ensure that these are returned at the end of your stay.

    ADDRESS & CONTACT DETAILS

    Belmond Grand Hotel Europe Mikhaylovskaya Ulitsa, 1/7 Saint-Petersburg Russia, 191186

    Tel: +7 812 329-60-00

    E-mail: ghe.sales@belmond.com.

    AIR-CONDITIONING

    Air-conditioning is available in all rooms and public areas of the hotel.

    CHECK IN/CHECK OUT

    Check in is from 2.00 pm and check out is by 11.00 am.

    COMMUNICATIONS

    If you wish to contact the hotel please call + 7 812 329 60 00 or email ghe.sales@belmond.com. This is a Russian number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. Outgoing call costs will be advised by Reception. You can make room-to-room phone calls free of charge. A Business Centre is available from 7.00 am until 11.00 pm on the fourth floor of the hotel with computers and printers which can be used by guests free of charge.

    DAILY PROGRAMME

    Your Tour Leader will confirm the following day’s arrangements as well as any specific information about the day’s activities the previous evening.

    DIETARY REQUIREMENTS

    If you have any dietary requirements such as vegetarian, low salt, gluten free or low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that not all dietary requests can be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs.

    DINING & DRINKING

    L’Europe Restaurant

    Enjoy a meal at one of Russia’s most historic restaurants with a range of Russian specialties on offer such as the famous Egg in Egg. Admire the beautiful décor whilst listening to an array of live music from outstanding jazz performances to soothing piano playing.

    Opening hours: Breakfast daily 7.00 am – 11.00 am; Imperial brunch daily 1.00 pm – 4.30 pm; Dinner Monday to Saturday 6.00 pm – 11.00 pm.

    Dress code: Elegant, smart casual for dinner. For breakfast and brunch please avoid wearing shorts or sportswear.

    Azia Restaurant

    Serving modern pan-Asian cuisine with a creative twist Azia is a sleek and stylish restaurant. Set amongst a backdrop of warm woods and colourful spice jars, contrasting textures, flavours and colours are combined to create a wonderful fusion menu.

    Opening hours: Sunday to Wednesday 12.00 pm – 12.00 am ; Thursday to Saturday 12.00 pm – 1.00 am.

    Dress code: Smart casual.

    Caviar Bar & Restaurant

    Enjoy an array of caviars, vodkas, light snacks and delicious dishes, surrounded by elegant décor inspired by the Tsars, at St Petersburg’s only dedicated caviar bar.

    Opening hours: 5.00 pm – 11.00 pm.

    Dress code: Smart casual.

    Mezzanine Café

    Indulge in decadent cakes and desserts under the St Petersburg sky. Featuring a glass roof and surrounded by an indoor terrace garden this light and airy café serves Russian afternoon tea, hot and cold drinks, pastries, light snacks and delicious treats from the hotel’s artisanal chocolate factory.

    Opening hours: 8.00 am – 10.00 pm; Afternoon tea 2.00 pm – 6.00 pm.

    Dress code: Casual.

    Lobby Bar

    Enjoy a cocktail and admire the Art Nouveau stained-glass windows and alabaster marble bar. In the evenings the bar hosts marvellous jazz and blues performances.

    Opening hours: 24 hours a day.

    Dress code: Smart casual.

    ELECTRICITY

    The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

    EMERGENCY PROCEDURES

    In the unlikely event that an emergency should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

    END OF STAY QUESTIONNAIRE

    We are always looking for ways to improve our holidays and the services provided and in order to do this we welcome feedback from our guests. Your comments are important to us therefore we request that you complete the questionnaire that will be provided to you by your Tour Leader.

    GRATUITIES

    Gratuities have been included in your holiday price.

    LAUNDRY SERVICE

    A laundry and dry-cleaning service is available. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it together with the bag of items to be laundered on your bed.

    LIFTS

    There are three lifts in the hotel. All areas of the hotel are accessible via these lifts.

    LOST PROPERTY

    Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and any costs incurred will be at your own expense.

    MEDICAL FACILITIES

    The hotel doctor is on duty daily from 9.00 am – 6.00 pm. If you require emergency medical attention, please call Reception.

    MINI BAR

    For your convenience there is a mini bar in your room. There are also tea and coffee capsules which are free of charge and replenished daily.

    NEWS

    News channels are available on your TV in your hotel room.

    PASSPORTS

    All passports are collected by Reception upon check in. Passports are necessary to facilitate immigration formalities and are returned straight away.

    PUBLIC AREAS

    Fitness Centre: The latest training machines are available at the onsite gym which is open 24 hours a day or alternatively join a yoga class or take a dip in the plunge pool.

    Chocolates & Pastry Shop: The hotel creates its own lavish chocolates and pastries. You can choose from approximately 35 decadent varieties of chocolate including pralines, truffles and liqueurs, or indulge in fresh bread and cakes from the Pastry Shop.

    CARITA Beauty Salon: The onsite hair and beauty salon provides a range of pampering services from haircuts and colouring to rejuvenating facials, soothing massages, manicures, pedicures and special occasion make-up.

    ROOM ACCOUNT

    All guests will have their own “room account” once credit card details have been given to Reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Roubles. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Roubles)

    ROOMS

    Rooms are spacious and furnished to the highest standards. Every room features air-conditioning, bathrobes, telephone, minibar, hairdryer, Wi-Fi, safe, writing desk and comfortable armchairs, cable TV and video/DVD player. The rooms are between 30 – 37 square metres and offer scenic views of the surrounding streets.

    SAFE

    Please store any valuables and travel documents in the safe in your wardrobe. If you need to safeguard large sums of money or highly valuable jewellery, we recommend you deposit them in the main safe at Reception. The hotel cannot be held liable for any valuables not placed in the main safe. Should you require any assistance please contact Reception.

    SMOKING POLICY

    Belmond Grand Hotel Europe offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is permitted outside only and the hotel kindly requests that smokers take the comfort of other guests in to consideration.

    TELEPHONE CALLS

    For national calls: dial 0 for an outside line, followed by the number. For international calls: dial 0, followed by the international access code 810, followed by the country code (eg. 44 for the UK), followed by the recipient’s number. Costs are available from Reception and charges are automatically billed to your room account.

    TELEPHONE DIRECTORY

    IN CASE OF AN EMERGENCY Dial 9

    CONCIERGE Dial 6870/72/73

    RECEPTION Dial 6611/12/13

    HOUSEKEEPING Dial Housekeeping 6681 or Reception 6611/12/13

    ROOM SERVICE Dial 6636

    TOILETRIES

    All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues • Tooth kit (on request) • Shaving kit (on request)

    WAKE UP CALL

    Wake up calls can be requested through the Reception Desk. Please dial 9 to arrange a wake up call.

    WATER

    We do not recommend drinking water from the taps in your room. In each room guests will find two complimentary bottles of water which are replaced daily.

    WI-FI

    Complimentary Wi-Fi is available throughout the hotel.

    Please note: These details should be used as a guideline only. Information is subject to change.

    V.1 October 2019

  • Your Room

    The hotel is comprised of 266 beautifully decorated rooms and suites which reflect the extravagance enjoyed by that of the Tsars. The rooms are spacious and have wonderful décor as well as including views overlooking Mikhailovskaya Street, the grand thoroughfare leading to Arts Square, and the Philharmonic Hall. Every room features air-conditioning, bathrobes, telephone, minibar, hairdryer, Wi-Fi, safe, writing desk and comfortable armchairs, cable TV and video/DVD player.

  • Your Space

    Lavishly furnished with soaring ceilings and stained-glass windows the Belmond Grand Hotel Europe has long attracted some of the city’s most distinguished guests. The hotel creates its own sumptuous chocolates and pastries which are available at the onsite shop. There is also a fitness centre open 24 hours a day where you can enjoy the plunge pool, as well as a beauty salon which provides a range of pampering services.