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Coronavirus (Covid 19) Company Update

Dear Noble Caledonia Clients,

Having resumed our Small Ship cruises in mid-June, we are happy to report that we have completed the summer season of voyages around the British Isles without any incidents of Covid-19 on board. We worked very hard on mitigating the risks and our crew went above and beyond in terms of isolating and regular testing to ensure that we welcomed our guests back to a safe on board environment. There would have been little point in working so hard if it were not for the eagerness of our loyal clients to travel once again and we will always be grateful to those who joined us this summer.

We are entering our autumn and winter seasons with the same focus on doing all that we can to ensure safe operations combined with enjoyable escapes from what can be a long winter in the UK. At the time of writing we have operated a river cruise along the Douro without incident and recently wished Bon Voyage to our first guests to take an international voyage aboard the MS Hebridean Sky in over 18 months.

For our international cruises for the remainder of 2021, we have arranged a series of charter flights with British Airways and pre-flight testing in order that we do our upmost to create a safe bubble to travel in. Our protocols on board remain robust, our crews are fully vaccinated and we ask the same of all our clients without exception. I would encourage everyone to make use of the NHS app which is the easiest way of displaying your covid vaccination status. Alternatively you can request a paper copy by calling 119 but do please ensure the name displayed on your letter is the same as that in your passport (further information is displayed below this message).     

It was disappointing to have to cancel our Antarctic season for this year and to still be unsure as to whether we will be able to operate our Indian Ocean departures, the former was cancelled due to a lack of clear direction from the local ports, the latter remains a real possibility due to the determination of the local ports to welcome back quality tourism.

We have released a series of new cruises for autumn and winter in the Mediterranean inclusive of charter flights and whilst there are tests to take and forms to be completed, we are here to assist in any way that we can. As you will appreciate, we are administering hundreds of bookings and becoming very familiar with the forms required and I would therefore hate for anyone to be dissuaded from travel due to the necessary paperwork as we are here to help.           

With the schedules set for the MS Island Sky and the MS Hebridean Sky for the remainder of the year, we will revert to our standard payment terms and conditions for both ships. Our future sailings are confirmed for all advertised sailings and our standard terms and conditions will apply. The exception is our voyages in the Indian Ocean, about which we will be in touch with those booked individually, but for now balance payments need not be made for our voyages in the Indian Ocean (all other terms and conditions remain unchanged). If we do need to make significant changes to any sailings or cancel any departures, we will do so a minimum of four weeks prior to the tour beginning, unless of course changes are forced upon us by government guidelines, and we will always offer the options of a full refund or a transfer to a new tour.

Thank you for all the support to date, we find ourselves bruised by the experiences of the last 18 months but very optimistic as we look to the future.

Kind regards

 {MEDIA GALLERY DEFAULT}

Tim Cochrane
Managing Director

Updated 21 September 2021

 

Lateral Flow Testing & Proof of Vaccination

If you will be travelling over the coming months, please ensure you are in possession of eligible evidence of your vaccination status. Evidence is cited as the PDF of your vaccination status which can be accessed via the NHS app, or the secure paper letter from the NHS. All passengers must have access to a copy of the PDF from the app or the letter. The NHS app is the easiest way to access your ‘Covid pass’, however if you do not have the NHS app, you can apply for a letter from the NHS by calling 119. Please ensure the name on your Covid Pass matches the name on your passport. Further information on the NHS Covid Pass can be viewed at the following link: https://www.gov.uk/guidance/nhs-covid-pass

We require all passengers to take a lateral flow antigen test at home 72 hours prior to travelling. An NHS test is acceptable, and these can be obtained from most pharmacies or ordered online for delivery to your home address using the following link (please note we do not need to know the result of this test unless of course you test positive): https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests